There has been a huge surge in the use of technology in the post-COVID world as the pandemic has brought forth its many benefits. Enterprises are awake to the reality that technology creates the basis for a competitive edge and determines how swiftly they can adapt to the emerging circumstances and pivot to new market opportunities. One such technology is Artificial Intelligence (AI).
AI is transformational and pervasive for every business today as it can help drive agility and resiliency, provide the ability to scale, catalyze innovation, cut costs, and improve efficiencies. Generally, the top enterprise use cases for AI solutions are IT automation, intelligent process automation, automated customer relationship management, automated human resources and IT threat intelligence, and prevention.
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